Firman Solutions is committed to maintaining the highest ethical standards in staffing and recruitment. Our confidential reporting system provides a safe channel for employees, consultants, and clients to raise concerns about workplace practices, compliance violations, or unethical behavior.
Encrypted reporting system
No retaliation policy
At Firman Solutions, we believe that ethical practices are foundational to our success and the success of our clients. Our corporate ethics hotline is part of our commitment to transparency, integrity, and accountability.
We maintain strict compliance with all staffing industry regulations, healthcare standards, and client-specific requirements. Our ethics hotline ensures any potential compliance issues are addressed immediately.
Our ethical standards govern all interactions with clients, consultants, and employees. We ensure fair treatment, honest communication, and transparent processes in every engagement.
We hold ourselves accountable to the highest standards of professional conduct. Our ethics hotline provides a mechanism for external accountability and continuous improvement.
Our ethics policy protects employees, consultants, and clients from retaliation when reporting concerns. We investigate all reports thoroughly and take appropriate action.
Our streamlined 4-phase process ensures all reports are handled with confidentiality, sensitivity, and appropriate action.
Use any of our reporting methods to submit your concern confidentially. No identifying information is required if you wish to remain anonymous.
We acknowledge your report within 24 hours and assign it to our ethics committee for initial review and categorization.
Our ethics team conducts a thorough investigation, gathering facts and speaking with relevant parties while maintaining confidentiality.
Based on findings, we take appropriate corrective action and provide feedback to reporters when possible without compromising anonymity.
Choose the reporting method that best suits your situation. All reports are handled with strict confidentiality and protection against retaliation.
Call our ethics hotline anytime to speak with a trained representative. Leave a detailed voicemail if needed, or speak with someone directly.
24 hours a day, 7 days a week
Send your report via encrypted email for detailed documentation. Our system ensures complete confidentiality and security.
PGP encryption available
Submit your report through our secure online portal. Anonymous submissions are welcome, and you can attach supporting documents.
256-bit SSL encryption
We maintain strict confidentiality and provide protection against retaliation for all ethics reports.
You may submit reports without providing any identifying information. We do not log IP addresses for portal submissions and use encrypted communication channels.
Firman Solutions has a strict zero-tolerance policy for retaliation against anyone who reports concerns in good faith. Violations result in immediate disciplinary action.
All reports are stored on secure, encrypted servers with restricted access. Only authorized ethics committee members can access reports during investigations.
Every report receives a comprehensive investigation by our ethics team, following established protocols to ensure fairness and accuracy.
Educational resources to help employees, consultants, and clients understand ethical practices and compliance requirements.
Our comprehensive ethics policy outlining expected behaviors, reporting procedures, and consequences for violations.
Download PolicyMandatory training for all employees and consultants on ethical practices, compliance requirements, and reporting procedures.
Access TrainingMonthly educational resources on staffing industry regulations, healthcare compliance, and ethical decision-making.
View SeriesAnswers to common questions about our ethics reporting system, confidentiality, and investigation process.
Our ethics hotline accepts reports on a wide range of concerns including:
Reporting is not mandatory, but we strongly encourage anyone who witnesses or experiences unethical behavior to report it. Our policies require reporting of certain compliance violations, and all employees and consultants are expected to report potential issues in good faith.
The duration of an investigation varies depending on the complexity of the issue and the availability of witnesses or documentation. Simple matters may be resolved in 3-5 days, while complex investigations can take 30-45 days. We provide updates on the investigation status when possible without compromising confidentiality.
Yes, anonymous reports are accepted and encouraged when the reporter feels uncomfortable providing identifying information. However, anonymous reports may be more difficult to investigate thoroughly. We do not require identifying information for portal submissions.
After submission, your report is immediately logged in our secure system. Within 24 hours, you'll receive a confirmation with a reference number. The ethics committee reviews all reports and determines the appropriate investigation team. You'll receive updates on the status of your report as appropriate while maintaining confidentiality.
Retaliation for reporting concerns in good faith is strictly prohibited and will result in immediate disciplinary action. If you experience retaliation, contact the ethics hotline immediately. We will take swift action to address the retaliation and protect you.
Use any of our secure reporting channels to submit your concern confidentially. All reports are investigated thoroughly and without bias.